Fiorano ESB has been deployed by the Federal Bank to streamline its operations and accelerate rollout of value-added services through multiple channels.
K. P. Sunny, Head of Information Technology, Federal Bank, said, "Competing in the banking and financial services market today requires cutting-edge technology. Customers are no longer content to wait. So, responsiveness, accuracy and customer service delineate the leaders from the laggards. The Federal Bank made a conscious decision to invest in Fiorano ESB as its solution of choice. The power of the product is in its architectural simplicity which allows the Bank to put in place a flexible architecture that will scale linearly and allow business decisions to be speedily implemented at the IT level," he added.
"With readily available, reasonably priced consulting services in India, there is always a temptation to try and continue custom development for every project with a point-to-point style of integration," said Sunny. "The question is how big you want to be and how fast you want to grow. The largest and best banks have shown that a solid middleware infrastructure is the secret to building an agile bank ready to roll out any new service that the market asks for. Revenue acceleration is only possible through cutting-edge technology. This is the bottom line for us and we have chosen to go with Fiorano for precisely this reason," he concluded.
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